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NEED HELP?

Support Centre

NEED HELP?

SUPPORT CENTRE​

How do I log in?

  1. Login to your website using the link your-website-name.com/wp-admin
  2. Login with Username and Password

Editing with the text block element

  1. Once you’re logged in, click “Pages” located on the left side panel of your WordPress website. (Figure 1)
  2. Click on the “Page” you want to edit and select “Edit with Elementor” while hovered over. (Figure 2)
  3. Once you’re at the page you can now edit the page.
  4. Find the text editor widget. (Figure 3)
  5. Click on the block of text to open up the text editor.
  6. After inserting text click on “Update”. (Figure 4)
  7. For more infomation on the Text Editor Widget. Click here 

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Editing Images

  1. Add the image widget on the left hand side and drag the widget into the page. (Figure 1)
  2. Click on the empty square to upload or choose a image from the gallery. (Figure 2)
  3. Click on upload image and choose existing image or drag in to upload new image.
  4. Style the image for the page.
  5. Click “Update” to save progress and publish.

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Editing Page Sections

  1. First, let’s navigate to Elementor page builder. Log in to WordPress Dashboard and open Pages > All Pages tab on the left. Open one of the pages built with Elementor for editing.
  2. Click on Edit with Elementor button to proceed to Elementor editing page.
  3. Hover on the section with the background you want to change. A thin blue frame will appear around it. You’ll also be able to see the section options (the icons) at the top of the frame. (Figure 1)
  4. Click on Edit Section icon to open the editing block on the left. Here switch to Style tab. (Figure 2)
  5. Locate Background block. Here you can set your custom background for this section. (Figure 3)
  6. Choose your Background image for your section and adjust with the options below. (Figure 4)
  7. Click “Update” to save progress and publish. (Figure 5)

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Adding Posts to your blog

  1. From the Dashboard, choose “Posts” click on “Add New”. (Figure 1)
  2. Type a name for the page in the text box toward the top of the page. (Figure 2)
  3. Insert the content within the text box for you blog. (Figure 2)
  4. After inserting your content for your blog add a “Category” and/or “Tags” to your blog.
  5. To save and publish your blog click “Update”.

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Adding and Managing Products

Adding Products (Figure 1)

  1. Go to WooCommerce > Products > Add Product. You then have a familiar interface and should immediately feel at home.
  2. Enter a product Title and Description.
  3. Go to the Product Data panel, and select downloadable (digital) or virtual (service) if applicable.

Product data (Figure 3)

  1. The Product Data meta box is where the majority of important data is added for your products.

Product short description (Figure 4)

  1. Add an excerpt. This typically appears next to product imagery on the listing page, and the long description appears in the Product Description tab.

Product Featured Image (Figure 5)

  1. To set a image for your product on the right hand side find “set featured image” then choose from the gallery or upload new images click “Save changes”.
  2. Then click update to save and publish your product.

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Managing Orders

  1. Orders are created when a customer completes the checkout process, and they are visible by Admin and Shop Manager users only. Each order is given a unique Order ID.
  2. An order also has a Status. Order statuses let you know how far along the order is, starting with Pending and ending with Completed.
    • Pending payment – Order received, no payment initiated. Awaiting payment (unpaid).
    • Failed – Payment failed or was declined (unpaid) or requires authentication (SCA). Note that this status may not show immediately and instead show as Pending until verified (e.g., PayPal).
    • Processing – Payment received (paid) and stock has been reduced; order is awaiting fulfillment. All product orders require processing, except those that only contain products which are both Virtual and Downloadable.
    • Completed – Order fulfilled and complete – requires no further action.
    • On-Hold – Awaiting payment – stock is reduced, but you need to confirm payment.
    • Cancelled – Cancelled by an admin or the customer – stock is increased, no further action required.
    • Refunded – Refunded by an admin – no further action required.
    • Authentication required — Awaiting action by the customer to authenticate transaction and/or complete SCA requirements.

Viewing Orders

  1. When you start taking orders, the Orders management page begins to fill up. View these at: WooCommerce > Orders.
  2. Each row displays useful details, such as order number and customer name, date of purchase, order status, shipping address, and purchase total.

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